What is the activity cancellation policy?

For all "Instant Book" activities, you'll be able to cancel the activity without a fee up until the activity begins. For all other activities, you can cancel your pre-registered activity up to 12 hours before the activity starts without incurring a charge. However, if you cancel less than 12 hours before the activity starts you will incur a £10 late cancellation fee (note: you will not lose an activity visit for that studio). Please note that if your activity is a 1 on 1 class, you must cancel your booking up to 24 hours before the class starts to avoid incurring the above charge.

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